The trusted online casino operator has made a very costly mistake after launching its new customer acquisition plans in South Africa. The main idea behind their plans was a bonus for each segment of loyalty of its players, with, of course, their VIP segment receiving the most lucrative offer of all.

The regular new jack million welcome offer was supposed to be a modest 100% match offer up to R2,000, while their top tier VIP one offered a massive “triple your money bonus plus 150 free spins” on the first 3 deposits, with the maximum amount to claim up to R15,000!

A mistake, due to simple human error, allowed ALL new customers to enjoy the costly VIP offer. Furthermore, due to strict gambling laws in South Africa,  JackMillion’s staff won’t be able to change it any time soon.

David Roter, a savvy online casino player from Cape Town, was the first to notice the error, he said:

“200% up to R5,000 initial deposit bonus is absolutely insane. Imagine depositing R200 and playing your favorite casino games with R400, and then claiming an additional 50 free spins! and then repeat it for the next two deposits up to R15,000 – No wonder the marketing agent responsible was scolded so fiercely.”

“I immediately posted the link on my Facebook page and the reaction was amazing. Not only my friends reacted, it crossed borders and countries”

“A nice lady from Finland who claimed this bonus collected a staggering 109K win and was polite enough to write on jackmillion facebook page to thank them for a great early Christmas gift

*Screenshot taken from facebook page staff reported that over 3,000 new customers have already joined to claim this bonus, depositing anywhere from R150 to R5,000, costing hundreds of thousands to the casino in bonus credit and free spins.

Although they have removed the pages offering this bonus, and their homepage now presents a more reasonable welcome bonus, the mechanics behind the VIP bonus still works and is extremely easy to claim. Since it was discovered, it is still available through third party advertiser links and all over social media networks.

The main issue is that without being able to properly fix the error in the near future, jackmillion needs to take into consideration that over the course of the next few weeks they will sustain heavy losses. is a trusted online casino operating in Europe for over a decade, just now launched its South Africa activities and it offers a large variety of casino games, amazing jackpots and online slots.